1 reviews | Active since Oct 2012
reimbur*****t
on the 22nd of September we bought a meal at Nandos MAPONYA MALL to the value of R99.90 and we used the speedpoint to swipe for the purchase which went through my account but the speedpoint showed an error message on the slip which we then tried to swipe and the card declined as the money left in the account was insufficient to process the second transaction. we then paid cash for our order and we asked them to reverse the amount and the manager that day called their office to check if payment was received on their side and they said no . i then went again the following week and they stated that they have received that transaction and details of the transaction were taken and we were told that they will get back to us in 7 days. i am appalled in the way the matter was handled and till to date i have not recieved any communique from Nandos with regards to my reimbur*****t because i paid in cash for my order and i have bank statements and slips which they retained as proofstating that the amount was deducted and not returned back into my account. can this be sorted out ASAP. please as this is ****************.
Dear Nomasonto,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Dear Nomasonto,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)