LR
Lucille R

1 reviews | Active since Nov 2021

07 Nov 2021, 20:19

Receiving dead animals

I ordered a plant based burger and received a chicken burger instead. Im livid as i dont eat animals. Don't know why you are advertising plant based when its the second order that came with a dead animal. Both times i ordered through Mr Delivery

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Replies (1)
Nando's
Nando's's reply08 Nov 2021, 21:41
Official
 Good day,  Lucille  There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.  We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.  We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.  PERi-PERily yours,  The Nando's customer care team  Customer care:             *** Operating hours:           Monday – Sunday, 9am – 10pm (Including public holidays) 

Best regards,