WG
WASIMG G

1 reviews | Active since Sept 2015

10 Nov 2015, 16:58

Raw uncooked chicken served

4th time I am being served raw chickens<br> Service and staff attitude towards work is aphauling <br> Store managers attitude looks like cocain <br> Food standards have dropped<br> A lot of people are complaining <br> Good news to put on media

0
Replies (1)
Nando's
Nando's's reply10 Nov 2015, 18:09
Official
Hello WasimG,


Thank you for taking the time to submit your feedback through the Hello Peter website.

At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!

Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.

That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!

Regards,
Nando's Customer Care

Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za

Best regards,