MM
Matimu M

1 reviews | Active since Apr 2015

01 May 2018, 20:05

Raw Chicken received from Nandos

I bought a full chicken only to find that it was not cooked. It still had blood coming from it when we were cutting it up.

When we called the store they couldn’t offer an amicable solution for the moment. Buy the chicken at 19:10 meant this was my supper, now with such an occurrence it meant I was to go to bed on an empty stomach.

0
Replies (1)
Nando's
Nando's's reply02 May 2018, 13:26
Official


Dear Matimu,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)