SP
Sue P

1 reviews | Active since Nov 2011

06 May 2017, 19:41

raw chicken and still charged me for 1/4chicken

<p>I ordered sharing meal from Nando's Blackheath and called back to complain that the chicken was raw. Lawrence still charged me for a 1/4 chicken and actually was forcing her to take other food instead. I still had to bring back the raw chicken. </p> <p>Disgusting service. Will not be buying from here again</p>

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Replies (1)
Nando's
Nando's's reply07 May 2017, 14:11
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)