ML
Moshoeu L

1 reviews | Active since Apr 2019

02 Jun 2019, 14:42

Quick turnaround on customer complaint

After I have launched my query on Friday, Nando's did their outmost best to make sure I become a happy customer again. I just got a call today and tomorrow at lunch time, I'll be getting my replacement meal. It shows customer service is best for you. Keep going guys! Thanks

0
Replies (1)
Nando's
Nando's's reply02 Jun 2019, 16:48
Official
 Dear  Moshoeu , 

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. 

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. 

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. 

PERi-PERily yours, 

The Nando's customer care team 

Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)