ZC
Zaakirah C
1 reviews | Active since Nov 2010
07 Oct 2015, 16:48
PUTRID!!!
Lastnight my brother, husband and I visited your Kloof Street branch. What an awful experience. <br> <br> 1. Dirty window sills whereby the tables are moved against with ants walking all over it. <br> <br> 2. Food took 15minutes to get to us. No cuttlery when food arrived. We waited another 10 minutes for cutlery before I got up and went to ask the manager what seems to be the problem. She looks at me as if I'm crazy doesn't even apologize or offer to give me warm food.<br> <br> 3. I ordered a mealie with my meal as well by the time we were done eating and got up to leave the mielie had still not arrived. <br> <br> 4. The sink in which you wash you hands was so disgustingly dirty!!! <br> <br> We work for the monies we spend at you restuarant you are not giving us anything for free. <br> <br> I will never visit that branch again please get some tips from your branches in N1 City & Plattekloof! Staff that make you feel welcomed, the managers too.
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Nando's's replyOfficial
07 Oct 2015, 17:39Hello Zaakirah89,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,
Nando's's reply07 Oct 2015, 17:39
Official
Hello Zaakirah89,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,