KP
Kevin P
1 reviews | Active since Jul 2019
02 Jan 2020, 15:56
Premium price for inedible food
Placed order via online portal. Called contact centre probably 10 times. Could never get through to store. Food finally delivered after 2 hours.. Cold, chicken uncut.. Livers spilled all over the other food... Just messy and inedible. Tried complaining to the store and contact centre but no accountability due to Nandos ****y customer approach.
Helpful (0)
Replies (2)0
Replies (2)
Nando's's replyOfficial
02 Jan 2020, 19:35Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case no CAS-385184-C3K4V3
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case no CAS-385184-C3K4V3
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
Nando's's reply02 Jan 2020, 19:35
Official
Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case no CAS-385184-C3K4V3
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case no CAS-385184-C3K4V3
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
KP
Kevin P's updateReviewer Update
02 Jan 2020, 20:50Thanks but I have you've missed a significant part of my complaint... Which is the lack of response from Nandos Customer Careless..
KP
Kevin P's update02 Jan 2020, 20:50
Reviewer Update
Thanks but I have you've missed a significant part of my complaint... Which is the lack of response from Nandos Customer Careless..