Preferential Treatment by Nandos Staff

Came in to buy a meal for my family,a white couple came in round about the same time and stood on the side of the Que of the open till,i ordered my take away meal and i took my slip order 45 of the 31st March asked how long it would take and Khanyisile said 10-20 minutes,a till was opened for the couple's order then later closed again,a lady came in to order,she went outside and later came back in,i guess in the hope that her meal would be ready by then,to my dismay i saw the white couple who ordered after me being served their meal at their table,i thought to myself that maybe my order was close,i was appalled to see the same couple leave their table 15-20 minutes later,still no order,i enquired about the lateness of my order,i was given the excuse that they didn't have chicken on the grill when i ordered,i sat down and waited another 10 minutes still no order,spoke to a Thabo who clearly tried to ignore me the first instance i tried to get his attention,i asked why the lateness of the meal and he gave an excuse about the grill when i asked why didnt he alert the customers of this,he said he was about to,when we sat there morethan 45 minutes without a glance from any of the staff.