pre ordering does not save you time at nandos
I called nando's Lambton to place an order to avoid having to wait long when i get to the restaurant. that did not help at all. my order was placed @ 12:57 and according to the confirmation sms my order was supposed to be ready at 13:15. i got there @13:13 , well i was early for collection and no one is to blame for that , but then i waited until 13:25 waiting for my food , until the cashier wondered why was i still there , only to find that my food was ready even before i got there left under the counter,but no one bothered to give me the food. what makes me upset is that i wasted my airtime pre-ordering and being served cold food because according to the receipt on the bag the food was ready at 13:07.
Good day Kgabo,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Good day Kgabo,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team