LM
Lucky M

1 reviews | Active since Aug 2010

25 Dec 2015, 10:39

Poor time management

Opening time is 10h00 yet we have been waiting outside the franchise since 10h00 and now it's 10h40 they are still on with their meeting inside whilst we are waiting outside as if we have no other better things to do on this Christmas.*** service indeed what a ****en day to start a Christmas all because of a meeting they should have convened before 10h00.

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Replies (1)
Nando's
Nando's's reply27 Dec 2015, 10:53
Official
Hello Luckydolla,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Best regards,