1 reviews | Active since Feb 2013
Poor service Nandows Meadodale and ordering system.
Nando's is a mess. Orders placed via telephone for collection, arrived at the store to find out that order was automatically changed by store to delivery. Was told by store attendant packing the take-aways to wait for driver that will return within 8 minutes. Had wait in total 15 minutes for the kitchen to make food. Having left the store to get the food to the office urgently for a meeting. products ordered was not added into the packets. had to phone ********** 319 number 7 times. spoke to a operator transferring me to the store, hearing the store people speak in the back ground holding on for 11 minutes hearing people but no one answers the phone to assist with the query. Had to phone ********** 319 for the 8th time explaining to a 3rd operator the situation and speaking to the team leader. Still waiting for feedback and the items missing from the order.
Dear Catherine,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Dear Catherine,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)