1 reviews | Active since Feb 2011
Poor Service - Half meal given
Purchased 2 Full combo and 1 combo chicken meal at R354.60 (Order no. 36) But not recieved what i paid for. My meal was missing the salad and jumbo chips and the full chicken had 3 thighs and 1 wing portion. How is this possible?? I called and informed the branch but the person named Mdu was of little assistance. He wanted me to drive back 45mins to fecth that balance of my meal. When the meal was handed the person stuck his head into the food bag and read from the reciept an called out the items purchased. I assumed all items were in the bag and i left with the bag. I suggested that they get the bluff branch to deliver the balance of my meal but only got a return call 90mins later saying i must go oick up my meal. I informed him that i have already finished having supper but this Mdu person cut the call whilst i was talking to him. Patheic service and shocking attitude. Will not support Nandos again. Better service from Barcellos.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays