Poor Service from Nandos Columbine Square
<p>I am unimpressed with the service I got from Nandos Columbine Squre their service is poor.</p> <p>I ordered food at 16:10pm. I've called them twice already asking about my food and I am getting excuses it is now 18:01 and I still haven't recieved my food. Just spoke the Manager Evidence and I was told that my food is only being prepared now and that they will deduct R10 from my delivery fee for taking so long with my order. After being told that I told to can cancel my order.</p> <p>My food did not arrive at all and this unacceptable and very rude and unprofessional by Nandos </p>
Dear Kagiso
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Dear Kagiso
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)