1 reviews | Active since Mar 2013
Poor Service Ethics
I arrived at nandos ormonde on the 20th of August , stood in line and nobody called me to take my order i had to ask if i could order, secondly the ladies at the till have no training as they did not even know how to swipe half and cash on the other half, after ordering i asked for our drinks and glasses to be brought first so we could see to our thirst first. Nothing arrived we got our food first before the drinks which at this point i was upset. Upon taking a plate i noticed water in it with 2 small pieces of previously ate chicken in it which shows they dont clean their cutlery. Halfway through my meal i had to stop eating and go ask again wheres our drinks and i got a : " she's bringing it response for the fourth time". Thanks nandos for ruining a sunday family lunch with dirty plates and pathetic service.
Good Day Nikiel,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Best regards,
Good Day Nikiel,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Best regards,