1 reviews | Active since May 2018
Poor service delivery
I went to Nandos East Rand Mall today and I am highly irritated at the incompetence of the staff.
When collecting my food, I noticed that I was given a quarter chicken instead of the half that I had ordered. I went back through the drive through and this was resolved. I came home to find that they gave me a chicken burger instead of a veg burger.
Their service delivery is totally unacceptable. I am extremely disappointed and irritated at the waste of time and money.
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.