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Brady M
1 reviews | Active since Jan 2020
04 Jan 2020, 18:49
Poor service
Ordering service is becoming highly unacceptable; it’s the second time we place an order via call centre... 20min later when we arrive to collect, nandos Preller blames call centre for not informing them of the order. The story change to chicken issue when I interrogate the poor service.
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Replies (2)
Nando's's replyOfficial
05 Jan 2020, 19:39Good day Brady
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case no CAS-385717-G0N2M7
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case no CAS-385717-G0N2M7
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
Nando's's reply05 Jan 2020, 19:39
Official
Good day Brady
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case no CAS-385717-G0N2M7
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case no CAS-385717-G0N2M7
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
BM
Brady M's updateReviewer Update
07 Jan 2020, 13:43This response is very generic; even with my name on it, it is still impersonal.
BM
Brady M's update07 Jan 2020, 13:43
Reviewer Update
This response is very generic; even with my name on it, it is still impersonal.