DS
Deon S

1 reviews | Active since Feb 2014

23 Oct 2015, 20:55

Poor service at Nandos Rustenburg

I left Nandos after waiting 40 min!! No food and highly ****ed off!!! I have never in my life, please bare in mind that we live in a country with the worst service all over, but Nandos Waterfall mall has taken *** service delivery to the next level!! Thank you!! I will never support any Nandos again!! The nanager simply shrugged and refunded me... Useless has a new name in my book!!

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Replies (1)
Nando's
Nando's's reply24 Oct 2015, 17:08
Official
Hello Deonswart300,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)