Poor Service and Incorrect Address

<p>On 11 November at around 19h00 I called Verulam on ********** 966 and place my order with Criszelda. I gave specific instructions on the correct address because they 80% of the time they go incorrect address. The Driver got lost, he brought the food which was cold and hard. When I called she acknowledged that I gave her specific directions on the address. The other 2 managers ie Abdullah and Anand are excellent in their service. When they are not available due to leave the serice becaomes pathetic</p>