POOR SERVICE ALL THE TIME.

I am highly disappointing with the delivery service that I have been receiving for 3 consecutive times when ordering through the Nando's App. 1st incident was when the driver did a "PLEASE CALL ME" and expected me to know that it was the delivery. He returned my order to the store . At the store they called me and when I told them I received a callback he **** to say that he attempted to call me and could not get hold of me.. I received my order the second. 2nd time different day same driver came to delivery my food and did a callback, I called him with my own airtime so that i can get my food. The most interesting part was that he did not have the slip and the amount he saw on the Nando's app was showing him full amount despite using a voucher to pay for pay of my bill . Today another driver did the famous "PLEASE CALL ME" I did not return it because I did not know what it is for, only to find out that it is the Nando's driver (different one)r. He returned my food to the store and they called me to say the driver called me and my phone was on voicemail. I confirmed that he did a please call me and he never called me because my phone was on, they returned him. I was instructed to go wait at the delivery area(at work) the driver will comeback. Ay ngoba ke I am hungry I did exactly that. When the driver came, he shouted to say that I need to understand the airtime runs out so when I see a please call me I need to know that the driver is outside. The driver was rude. My meals were cold and came in late. I need to understand all this, all the dam time.

All the time I am inconvenienced by the poor service I am receiving on your side. I am overcharged, UNPROFESSIONAL DRIVERS, my meals arrives late and cold.