Poor service

Nando's Queenswood, very pathetic service my order number is 6519. I will never deal with yiu guys anymore. I placed an order for my family and never received my full meal. No kiddies meal was delivered only the coldrink. I can't eat infront of my kids. I called Queenswood to rectify the error and waited almost 20 minutes to get assisted. Guess what "no service" the call dropped and no one called me back. I had to drive to McDonald's so my child can also enjoy dinner with us... PATHETIC SERVICE PATHETIC STAFF. Please erase all my details from your system i will NEVER buy from yiu guys anymore.