AM
Anneline M
1 reviews | Active since Apr 2010
29 Jan 2015, 10:10
Poor Service
On the 28-Jan-2015 at 12.00pm U ordered Nandos for delivery. I called them at 12.55 to find out what's taking so long to deliver - I am less that 3km away from them. The lady told me it takes an hour t deliver. Someone called me at 13.05 to say my order will be delivered within the next 5 minutes. I called them back 13.15 to cancel my order. I felt that is was just ridiculous to wait that long for the order. Their delivery guy came at 13.17 and I truned him back with the order - told him that I have cancelled the order.<br> <br> Pathetic service....disappointed.
Helpful (0)
Replies (1)0
Replies (1)
Nando's's replyOfficial
29 Jan 2015, 11:44Hello tshego187,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 58749
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 58749
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Best regards,
Nando's's reply29 Jan 2015, 11:44
Official
Hello tshego187,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 58749
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 58749
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Best regards,