1 reviews | Active since Apr 2015
Poor Service
My name is Sizwe Sibiya I and wife decided to go to Nados Maponya Mall becausethey're trading late on arrival we found a long queue as the was only one cashier serving the take away queue we waited for 30mins before we were served then when the lady took our order as we wanted a full chicken with chips and four rolls we where told that they don't have rolls as they are out of stock my wife was already agitated by all this I tried to come her down then we waited for our order for another 30mins only to find that they called three orders behind me when I asked I was told they have a system problem which lost sequence I left after getting my order after an hour only find the chicken row when we got home had to go else where to buy supper for the evening. I am extremely disappointed and extremely upset with the service i received from this Nados branch as I always support Nados but never experienced such apoling service than the one I've received from Maponya Mall I demand action taken and my meal replaced.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback to the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback to the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)