Poor Service
<p>Very poor service at Nandos eagles landing , we have been supporting them for the past two years ,every time we bought from them we had poor service , last week we ordered and asked for delivery to our store which is in the same complex and the food was not delivered until i went and spoke to the manager (Chad ) who had delivered the food within a few minutes , today i ordered from nandos and a guy by the till ( Junior) who i asked very nicely for extra sauce on the food and delivery , he did say sure no problem we will do it , when the lady delivered the food it was dry and had no sauce so i sent the food back ,when the lady came back i checked the food for extra sauce and it had nothing so i asked why isnt there any the lady responded ( My manager Junior said that there was more than enough sauce on the food) we will never buy from that place again if they wanted they could have charged me which i was happy to pay for it.</p>
Dear Ashley,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Dear Ashley,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)