1 reviews | Active since Feb 2017
Poor service
<p>We went to Nandos Jean Crossing, Centurion, today with a group of people from my work, we were about ten people. We ordered our food before the time and told the staff that we will be eating in the restuarant and we will be there at a certain time and that the food should be ready because we are coming during our lunch. When we came there, we informed the staff where we will be sitting, after 15 minutes nobody helped us, or even asked what we want to drink. When we went to the counter, our food was in take away boxes and nobody bothered to tell us it was ready. We asked for it to be plated and obviously was super cold and dry by the time we got it. The waitress dumped the plates on the table and could not tell us what was mild, hot etc. We send the food back and went for lunch somewhere else. This is the second time we have received this kind of service from the same branch.</p> <p> </p> <p>The food did not look appetizing.</p> <p> </p> <p>We have a meeting once a week, but unfortunately, will not be spending our money at Nandos again.</p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***