1 reviews | Active since Feb 2017

01 Feb 2017, 13:38

Poor service!

<p>Hi</p> <p> My name is Tevin and I am a big fan of Nandos. However,the kinda service I have received from Nandos Carlton center has been dissapointng. The first tym I asked for extra sauce n it wasn't delivered, the second time I asked for extra delivery wit a speed point but that wasn't delivered too(I had to pay extra bank charges for withdrawal evn whn I payed for delivery, today I ordered a full chicken n a quarter chicken was delivered. Wat is happening with Nandos, for the prices thy charge, their service is terrible!</p>

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Replies (1)
Nando's
Nando's's reply01 Feb 2017, 17:23
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)