CN
Carol N

1 reviews | Active since Apr 2017

29 Jul 2019, 13:46

Poor Service

This is not acceptable, I placed an order for delivery at 12:10 and now it 13:45 its not on. They don't call to advise of the delay non whatsoever.

0
Replies (2)
Nando's
Nando's's reply30 Jul 2019, 09:53
Official
 Good day Carol.
 There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.  We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.  We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.  PERi-PERily yours,  The Nando's customer care team  Customer care:              *** Operating hours:           Monday – Sunday, 9am – 10pm (Including public holidays) 

Best regards,

CN
Carol N's update30 Jul 2019, 10:26
Reviewer Update
Honestly not happy with the service I received, I got my food delivered at 14:20.