mM
mabuse M

1 reviews | Active since Jun 2016

15 Feb 2019, 14:27

POOR SERVICE

i placed an order on friday 15.02.2019 @ 13:02/05 , received an sms confirming the order will be delivered @13:55 @14:10 , STILL WAITING, HAD TO CALL MORE THAN 7 TIMES to follow up on my order this is really NOT ON , i am rather disappointed in the service - never thought could get such

0
Replies (1)
Nando's
Nando's's reply18 Feb 2019, 11:23
Official
Good Day Mabuse

 There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays) 

Best regards,