dN
daryl N
1 reviews | Active since Mar 2009
22 Feb 2015, 07:24
Poor Service
Nandos Edwin swales ,Rossburgh needs a serious overhaul by managment.I buy regularly from this place and 33 % of the time the order is wrong and/or stuff bought is missing.I.E bought kiddies meal,no perinaise in order,Bought burgers No garnish with burger,Ordered Leg portion got given breast portion,no chips when burger meal ordered and paid for,No utensils or sauce given with order,List goes on.<br> I use this store as its closer to me otherwise I would prefer to go to Nandos Pick n Pay centre Bluff.<br> You really need to learn from this store.Their Service is Tops !<br> <br> <br> <br>
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Nando's's replyOfficial
22 Feb 2015, 10:55Hello 1life,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 59997
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays)
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 59997
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays)
Best regards,
Nando's's reply22 Feb 2015, 10:55
Official
Hello 1life,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 59997
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays)
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 59997
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays)
Best regards,