1 reviews | Active since Jan 2015
poor quality & VERY BAD CUSTOMER service
<br> <br> CHK 1152 - R190.90. WE CALLED TO PLACE THE ORDER FOR THE FAMILY PACK - REPEATED THE ORDER 3 TIMES & THE CHICKEN WAS NOT PREPARED RIGHT - WE REQUESTED CHICKEN TO BE HALF MILD & HALF HOT , MUST BE WELL DONE WITH EXTA SAUCE . WHEN THE CHICKEN ARRIVED BOTH WERE MILD , THE CHICKEN SKIN WAS STILL WHITE & NOT PROPERLY GRILLED .MY HUSBAND FELT UPSET AFTER EATING A PIECE , I CALLED THE MANAGER TO COMPLAIN HE SAID HE IS SORRY HE CANNOT DO ANYTHING ABOUT IT AND THEY WERE VERY BUSY !!!!!!<br> HE ASKED IF WE ATE FROM THERE I TOLD YES MY HUSBAND HAD A PIECE BUT IT WAS NOT TASTING RIGHT.I NEVER HEARD FROM HIM SINCE .<br> <br> WHAT KIND OF SERVICE IS THIS ??? IF YOU SO BUSY THATS NOT MY PROBLEM THAT YOU SERVE ME WITH HALF COOKED CHICKEN .CUSTOMER SERVICE DO SOMETHING OR YOU WILL LOOSE YOUR CUSTOMERS <br> <br>
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)