DK
Dana K

1 reviews | Active since May 2015

02 May 2015, 15:48

Poor Quality food

I never experienced a Nandos food before, so I stopped by the Nandos at the Centurion Lifestyle Center. <br> I ordered a lemon&Herb half chicken and a side of large chips. <br> I was expecting a tasty flame grilled meal, but what I got was cold, dry and tasteless chicken, and the chips were starchy and not palatable.<br> Is this the kind of quality a customer can expect from Nandos?<br> I feel cheated out of my R80.<br>

0
Replies (1)
Nando's
Nando's's reply07 May 2015, 09:39
Official
Hello 4c3Man,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)