AE
Abdullah E

1 reviews | Active since Jun 2016

26 Apr 2017, 21:22

Poor pathetic service

<p>Nando's ladysmith kzn service is the poorest in the country ! I placed an order on 3 occasion's via telephone 2 hours before I went to collect .only to find out once there that my order had not been processed! !!!!!!!!!

0
Replies (2)
AE
Abdullah E's update26 Apr 2017, 21:26
Reviewer Update

Also not to forget after he had taken my order he takes the phone off the hook !!!!!!! For the next 1 hour after !!!!!!

Nando's
Nando's's reply27 Apr 2017, 11:07
Official

Dear Abdullah

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (encluding public holidays)