AL
Afrika L

1 reviews | Active since Oct 2018

12 Oct 2018, 19:35

Poor Management/Customer Service.

Thursday October 2018, I had a card payment issues with this restaurant & not for the first time either, when I brought the issue to management's attention, & was answered with "you are the only one with this problem I suggest you take it up with your bank, as on my side there is nothing I can do". Not only was the Manager's response disrespectful & apathetic. When I asked for the contact # for the company who facilitates their speed-point transactions, he simply rep****: "They won't want to speak to you". Needless to say, went to FNB & there was nothing wrong with the card.

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