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Oscar H
1 reviews | Active since May 2016
19 Feb 2019, 20:42
Poor Food Quality And Poor After Sales Service Delivery From Nando's Rosmead Avenue Cape Town
Im disgusted with Nando's in Rosmead Avenue Cape Town after receiving a Full Raw Chicken with a Rotten Smell which i paid R142.00 for yesterday afternoon and still have the receipt. I called the store and spoke to some guy Akona that happened to be in charge and he was so not interested and bluntly asked me where is the chicken now ! I just want to let them owners know ill never ever buy food from Nando's Rosmead again , poor food quality and poor after sales service delivery.
Cheers Oscar
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Replies (3)
Nando's's replyOfficial
20 Feb 2019, 12:21Good Day Oscar
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Nando's's reply20 Feb 2019, 12:21
Official
Good Day Oscar
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
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Oscar H's updateReviewer Update
20 Feb 2019, 16:08 **********
That's my number and no1 has contacted me I'm beyond ticked off!!!
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Oscar H's update20 Feb 2019, 16:08
Reviewer Update
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That's my number and no1 has contacted me I'm beyond ticked off!!!
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Oscar H's updateReviewer Update
27 Feb 2019, 06:20I'll rather buy McDonald's in future.
Cheers
Thanks for not attending to my complaint
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Oscar H's update27 Feb 2019, 06:20
Reviewer Update
I'll rather buy McDonald's in future.
Cheers
Thanks for not attending to my complaint