LB
Leigh B
1 reviews | Active since Feb 2016
23 Feb 2016, 14:31
Poor customer service after food poisoning- Nandos
My mom and dad ordered a whole chicken from Nandos at the Square, Farrarmere and were both violently ill that night. They went to Nandos to complain and they said they would need to investigate the issue. They have repeated called head office who keep saying they will get back to them but never do, 1 month later still nothing. Very unsympathetic to them being ill and not even the offer of a refund! Poor customer services from Nandos! <br>
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Nando's's replyOfficial
24 Feb 2016, 10:06Hello LeighBrowne,
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have been in contact with your Dad, Mr. Clive Pedersen and will continue to provide him with Feedback regarding his complaint.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have been in contact with your Dad, Mr. Clive Pedersen and will continue to provide him with Feedback regarding his complaint.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Nando's's reply24 Feb 2016, 10:06
Official
Hello LeighBrowne,
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have been in contact with your Dad, Mr. Clive Pedersen and will continue to provide him with Feedback regarding his complaint.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have been in contact with your Dad, Mr. Clive Pedersen and will continue to provide him with Feedback regarding his complaint.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***