POOR CALL CENTER COMMUNICATION

Dear Sir / Madam, I am writing to you to raise an issue about your poor service The issue that I have experienced was: I called the call centre and placed an order at 11:58 am, I had order 2 spicy rice & chicken strips (Packed seperately) for R 49 that totals to R 98. I received a text message saying that my order has been placed. When I checked my slip the call centre agent had order R 35 Spicy Strips and R 27 rice that now made a R 98. meal total up to R 128. I did not say anything paid as requested. I am very upset , all I got was poor service, what if I did not have any extra money on me?. I always order from Nandos and this is the first time I am going through something like this. I am very disappointed. It occurred on: 29/05/2019 Nandos Ballito , Order no. 6090/366393