1 reviews | Active since Jul 2009
Please listen when we place an order
In the last couple of weeks, 50% of my order has been incorrect when we phone to collect or when Nandos deliver. I think the call center needs to listen when a customer places his order and the store need to execute the customers request with competence.. If I pay for a Peri-Naise.. And you forget 3 times out of 5 to include it.. I see it as theft. When I ask for a Sweet Chili Chicken Pita.. I do not want a vegetarian pita!!! If I asks for no lettuce.. I do not want lettuce.. both my meals was a ***** up tonight.. Both.. 2 out of 2..<br> <br> Then I phone the store to rectify their mistake at my expense.. And the delivery guy then brings one meal that's rectified and insist I give him both the meals back??? Hows that for a trade.. I don't want your food.. Pay back my money.. I phoned the store to request this, and it as not happened yet. Your wrong order is here at my house for collection!!!! Just give me back my money and I will stay out off your way in the future.. As you are Wasting my time and my airtime and spoiling my entire night..
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***