TK
Tanith K
1 reviews | Active since Apr 2014
16 Apr 2015, 12:33
Plastic not so fantastic
Hi there,<br> <br> This incident actually happened on Saturday over the Easter weekend and it actually slipped my mind to report it, plus I've been back to Nandos since the incident. So I will always support them, it was just very unfortunate that I found a piece of plastic while I was eating the chicken strips, veg and spicy rice. My partner advised to take a picture as soon as I found it which I did.<br> <br> Although I will always support Nandos, I do think it's important that someone is aware of health hazards such as this.
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Nando's's replyOfficial
16 Apr 2015, 13:06Hello Tanith_K,
Nando's prides itself on offering fresh, flame-grilled food of the highest quality, and we understand that it can be very upsetting to find a foreign object of any kind in a meal. Nando's stands by our commitment to quality, and thus takes this incident very seriously.
Nando's head office as well as the restaurant in question has launched an intensive internal investigation process, as well as a process with all suppliers in order to find out how the [foreign object] reached your plate.
Nando's would like to ensure you that such an incident is very rare, and we will work even harder to ensure that it does not happen again.
Nando's prides itself on offering fresh, flame-grilled food of the highest quality, and we understand that it can be very upsetting to find a foreign object of any kind in a meal. Nando's stands by our commitment to quality, and thus takes this incident very seriously.
Nando's head office as well as the restaurant in question has launched an intensive internal investigation process, as well as a process with all suppliers in order to find out how the [foreign object] reached your plate.
Nando's would like to ensure you that such an incident is very rare, and we will work even harder to ensure that it does not happen again.
Nando's's reply16 Apr 2015, 13:06
Official
Hello Tanith_K,
Nando's prides itself on offering fresh, flame-grilled food of the highest quality, and we understand that it can be very upsetting to find a foreign object of any kind in a meal. Nando's stands by our commitment to quality, and thus takes this incident very seriously.
Nando's head office as well as the restaurant in question has launched an intensive internal investigation process, as well as a process with all suppliers in order to find out how the [foreign object] reached your plate.
Nando's would like to ensure you that such an incident is very rare, and we will work even harder to ensure that it does not happen again.
Nando's prides itself on offering fresh, flame-grilled food of the highest quality, and we understand that it can be very upsetting to find a foreign object of any kind in a meal. Nando's stands by our commitment to quality, and thus takes this incident very seriously.
Nando's head office as well as the restaurant in question has launched an intensive internal investigation process, as well as a process with all suppliers in order to find out how the [foreign object] reached your plate.
Nando's would like to ensure you that such an incident is very rare, and we will work even harder to ensure that it does not happen again.