JO
Jody O

1 reviews | Active since Feb 2019

13 Feb 2019, 13:58

**** poor service

So the power goes out at our work and I can't warm my food. I go to Nando's in Edward street Tyger Valley extremely hungry and wait in the queue.There are 2 cashier, one female ad one male. After helping the customer in front of me she (female cashier) walks away without saying anything or acknowledging the fact that I'm standing there. I stand there like a idiot for sometime while the male cashier (who's helping another customer ) acknowledges that I'm standing there and asks the female cashier if she's going to help me to which she simply replies "NO".

I want everyone to know that this is fu%$#@* putrid and **** poor service!!!!!!!!!!!!!!

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Replies (1)
Nando's
Nando's's reply18 Feb 2019, 11:19
Official
Good Day Jody.

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)