1 reviews | Active since May 2016
Phone ****** and manager too busy to check cameras
on Monday the 28th January 2019 i went to Nandos store at south gate for some take away, at around 15:06 i was told to sit down while my order get ready and it was ready within 7-15 minutes when i went to collect i realized one of my phone is missing, spoke to the gentleman who happened to be the manager and he said he's too busy to check the camera's i can maybe try the mall info desk or he will check and call me later which he didn't immediately when i walked away my phone was switched off , i went back to the store in the evening found a different manager this time was a lady and she checked and said she can see who took my phone but she cannot say or show me the video as is Nandos policy to protect people in their premises ...so Nandos protects ********* in other ways
i've been going up & down police stations as i was told by your manager, what i do not understand is why can't i be shown the video of people who stole my phone?
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays).
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays).