1 reviews | Active since Feb 2017
I bought a meal (Special )ordered sit in. When I got my order I decided to order for my child. I requested for an extra special from the waiter.he went to put in my order as they normally do at other Nandos. When you need an extras e.g. roll they bring it to your table. He came back and said Phindile(Manager) says I should come order at the tills even though there was no queue and was still busy eating.I stood up left my food unattended to go and place an order and asked why was I treated so poorly she said every Nandos has their rules. Here they don't take orders on tables because money might not get to the till but I had cash to give to the waiter. If Phindile is not reprimanded this shop will loose customers as the other supervisor said it's fine the waiter can take the order Phindile said she won't allow it. Nb I was sitting close to the till and I wasn't disturbing the queue. I said I will not order there anymore she didnt care I gurs2it's Not her shop.BAD SERVICE.BAD ATTITUDE AT NANDOS SOUTHGATE! PHINDILE MUST GO!
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