1 reviews | Active since Aug 2014
Payment with no service/product
For some reason i have to complain everytime I get to Nandos Park Station.<br> <br> I love Nandos with all of my heart, when I have Nandos no one talks to me at home because they know that i dont anyone to disturb some me time and Nandos time. It only gets frustrating when the supplier is depriving me from what i enjoy the most.<br> <br> I order and ask for the extra sauce (that i paid for) and only to find out that there literally a drop of sauce in my meal. I then ask for the guy who was preparing my meal to add more sauce since i paid for extra sauce. The he starts mourning about it telling me that consumers need to start paying for extra sauce (of which I showed him that I did pay for it). He them makes funny remarks in management's presence and the manager stood there as if nothing was happening. He then takes the big s**** to pour more sauce then i left without checking for the second time. Only to find that when i god home there was literally no extra sauce but the sauce that normally comes with a normal order.<br> <br> Now my question is, why do we have to pay for something that is not even provided for. I feel this is not the Nandos was meant to do business and such actions need to be corrected.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)