LR
Lata R

1 reviews | Active since Jul 2016

25 Oct 2016, 12:03

Pathetic service/response time

<p>Once again problem with nando's...this time Springfield branch... I called in an order for collection due to time constraints...and yet again I had to stand in the normal queue to pay for my order...</p>

0
Replies (1)
Nando's
Nando's's reply25 Oct 2016, 15:35
Official

Dear ,Lata


There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.


We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.


We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.


PERi-PERily yours,


The Nando's customer care team


Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)