1 reviews | Active since Jan 2018
Pathetic service nandos
I purchased a meal at the square ladysmith on the 5/08/18. Meal was poorly prepared and was not consumed. I complained via email. I received a few calls from head office and the store to apologise. Unfortunately thid is not acceptable. I cannot pay R250 for a meal that I was unable to consume. We were told to visit the store. The manger thrn stated that they cannot reimburse or replace the meal. I called their call centre now. Very rude female by the name of chardonnay stated that it is not company policy to replace my meal. But it is company policy to take my money and not provide me with a satisfactory meal. Very very disappointed in nandos
Dear Amrithlal,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Dear Amrithlal,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)