1 reviews | Active since Feb 2017

26 Nov 2021, 14:01

Pathetic service from Nandos Cavendish

Pathetic service I received today from Nandos Cavendish Claremont, I ordered on their app and went to fetch the food but the cashier when i told her I'm there for collection she told me to stand in a queue, so what was the point for me to order online when i won't be prioritized when I get to the store i must still stand in a long queue. I'm so angry right now, wasted my time for nothing, wasted my resources for nothing and remained hungry😡😡😠😠😠😠😠

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Replies (1)
Nando's
Nando's's reply26 Nov 2021, 21:50
Official
Hi Noxolo,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly forward us your contact details to ***, and we will direct your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.


PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holiday)