KB
Karin B
1 reviews | Active since Feb 2012
22 Jun 2020, 18:30
Pathetic service and bunch of *****
Phoned at 4.25 ...it is now 6.30...we have been phoning to find out where our order is and were told it's on it's way 1/2 hour ago..now we phone again and told they havnt even received our order. The only reason we ordered us because we dont have power in our area for past 30 hours and cant cook...tnks alot for your pathetic useless service...Nandos Columbine ...
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Nando's's replyOfficial
23 Jun 2020, 09:16Good day Karin
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09 am – 10 pm (Including public holidays)
Nando's's reply23 Jun 2020, 09:16
Official
Good day Karin
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09 am – 10 pm (Including public holidays)