LK
LEBO K

1 reviews | Active since Feb 2020

27 Apr 2021, 14:57

Pathetic service

Nandos ruimsig krugersdorp does not even deserve a star.Your service is so poor.how can one wait for that long and when asking how far is the order you get an answer they are coming.no estimation at least. Even the people.giving service look like they are being pushed. Bringing orders not in full.we have to remind them what is short in our order Pathetic Pathetic

0
Replies (1)
Nando's
Nando's's reply27 Apr 2021, 16:42
Official
 
Dear Lebo K, 
 
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. 
 
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. 
 
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. 
 

PERi-PERily yours, 
 
The Nando's Customer Care Team 
 
Customer care:             *** 
Operating hours:           Monday – Sunday, 9am – 10pm (including public holidays)