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devin D

1 reviews | Active since Dec 2014

14 Oct 2016, 20:14

pathetic service

<p>So ive just arrived at nandos horison view and i tried to phone and place an order but no answer so i drove here only to find when i get here the power is out and ive been waiting 20 minutes just to order because the system has to reboot and that is pathetic and this manager sharon should have made alternare plans in a situation like this. I am really upset with this ******* service</p>

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Replies (1)
Nando's
Nando's's reply15 Oct 2016, 13:05
Official

Dear Devin


There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.


We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.


We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERly yours,


The Nando's customer care team


Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)