RK
Ruwaida K

1 reviews | Active since Jun 2011

23 Aug 2019, 13:28

PATHETIC SERVICE

I placed an order at 11:45 23/08/19 at Nando's Fordsburg . I was sent an sms stating the food would be delivered in 35 minutes . its been over 2 hours and the food has still not been delivered . THIS IS PATHETIC SERVICE FOR SUCH A BIG REPUTABLE COMPANY .

0
Replies (1)
Nando's
Nando's's reply24 Aug 2019, 10:09
Official
 Good Day Ruwaida,
 There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.  We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.  We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.  PERi-PERily yours,  The Nando's customer care team  Customer care:              *** Operating hours:           Monday – Sunday, 9am – 10pm (Including public holidays)