1 reviews | Active since Apr 2013
Pathetic service
So i called in to order at 17:15, where i was told that the order will be ready in 20 minutes time.<br> I got to Midway mews at 17:45 , had to wait in a line which was 4 other people standing there in front of me, and just to point out the store was not busy at all , at times there were 3 to cashiers that were helping each other instead of manning their own till s or attending to people in the line. <br> <br> 18:10 , i finally get some help and i was told the order is not prepared yet, the guy in front of me waited 30 min to be told his order was given to some one else, the person behind me brought their order back as it was incorrect yet the slip had the correct order. The service at the store not for the first time is pathetic<br> <br>
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)